Returns & Exchanges

At Gold, we want you to glow with confidence in your purchase, which is why we offer a 30-day window for returns on all beauty products. If you are not completely satisfied, we provide a seamless process to ensure your skincare and cosmetic needs are always met.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Products

  Carefully place the items in their original packaging, ensuring all seals are intact if applicable, to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return package.

• 4.
  Receive Your Refund

  Once our quality team inspects your returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.